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Customer Support Advisor

JOB435 | Full Time

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Are you ready for your next challenge we are looking for native or near-native French or German speakers Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With more than 5.000 employees, providing services to around 60 countries in 28 different languages. In 2015, our client was considered for the sixth time the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded for the second time by Exame Magazine as one of the best companies to work for in Portugal and the best company within our sector. As a young, dynamic team, our client is committed to the success of their partners and dedicated to providing an outstanding performance for the customers to every extent. Your Task As a customer service representative, you are responsible for handling customer inquiries, advice or review processes, become part of our international team and secure the best possible services. Inbound Customer Service; Secure respectable waiting times for our customers and answer questions at the highest level by phone, email and live chat; The guarantee excellent service quality and efficiency to achieve our team goals; You advise customers competently and offer active newest offers -- An intensive training of all new employees is the foundation of a successful career.