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Inbound Sales Executive

JOB44 | Full Time

Location: Watford | UK

Salary: £20k-25k / Year Commissions

A UK based business established in the 1980's is looking for an Inbound Sales Executive to join their team in Watford. The award winning company has a new position available due to company expansion.

Your new role
The Inbound Sales Executive’s primary objective is to convert new enquiries from a number of sources into sales, ensuring all new customers are fully aware of the range of solutions offered by the company via the telephone and email. Part of that process includes following-up and chasing leads proactively, liaising with the Sales Support Administrator ensuring all the relevant ID and assignment details are supplied to complete the sale.

Duties:
  • Respond to and convert leads
  • Provide a ‘Best Advice’ approach to offering solutions based on detailed fact find
  • Quickly build great rapport with potential customers
  • Handling objections and closing sales
  • Ensure all leads are chased, followed-up across at different times of the day to make the most of the referrals ensuring a high level of conversion
  • Provide updates to Account Managers and/or consultants on progress of leads and outcomes
  • Undertake sales activity to maximise retention of existing customer base
  • Keep up to date with changes to services and retain knowledge around compliance metrics
  • Liaise with Operational teams to escalate customer issues when prompted to do by either the agency consultant or Sales team
  • Ensure all appropriate systems are kept up to date with relevant information relating to the sales and conversion process at all times
  • To learn and retain product knowledge of internal services and processes

What you'll need to succeed
  • Experience of sales / telesales / telemarketing / business development / account management environment
  • Previous experience of working towards KPIs and sales targets with demonstrable track record of successful performance
  • Previous experience of cross-selling / up-selling with demonstrable track record of success
  • Previous experience of building relationships remotely and face-to-face
  • Excellent interpersonal and communication skills (written and verbal)
  • Good commercial awareness
  • Knowledge of the recruitment industry (significant advantage)
  • Good problem solving skills and good level of objection handling
  • Good level of numeracy
  • Results-oriented with a positive outlook
  • Excellent multi-tasking ability & attention to detail


What you'll get in return
The offices are located centrally to town and easy accessible by public transport. 20 days holiday plus bank holidays, Internal development programme to help you expand your skill set and enhance Attractive commission scheme

What you need to do now
If you're interested in this role, click 'apply now' to forward an up to date copy of your CV, or call us now.